In today’s installment of the video series on improving care transitions, Dr. Joanne Lynn describes three crticial elements for ensuring smoother transitions. These are standardizing the process (in part by mapping what you do now and understanding how the current system works–or does not); activating and mobilizing patients and caregivers to take charge of the transition, to know what is going on, what to expect and how to recognize when things are falling apart; and ensuring good information flow among all settings and with patients and caregivers.
Key Words: Care transitions, quality improvement, process standardization, patient activation, information flow
