Feb 012013
 
Partners

Everyone working to improve care transitions for older adults knows that we need better strategies for helping them—and their caregivers—to manage medications. Frail older adults live with so many conditions, and take so many prescription and over-the-counter medications, that understanding their treatment regimen, much less following it, is a real challenge. Organizations around the country are trying various interventions to improve medication management and reconciliation.  Among them is HomeMeds, an evidence-based medication management system anchored by the California-based Partners in Care Foundation (Partners).

In a recent phone call with Partners founder and president, June Simmons, MediCaring learned more about HomeMeds, and how it has successfully addressed this critical patient safety issue. Simmons explained that the program relies on the insights and expertise of social workers who are assigned to coordinate care for community-dwelling elders. By going to the patient’s home, social workers can gather information otherwise missed and address issues that arise because of language or cultural differences, or cognitive problems.

“Social workers can gather data and contribute information. When they go out to the home, they do a full assessment of the patient, both medical and nonmedical. They report on particular problems, such as changes in blood pressure or other vital signs, falls, increased confusion, that might coincide with medications.”

This information is entered into an electronic record, which launches an alert if problems are indicated. After a follow-up call to verify that the patient is, in fact, taking the problem medication, the project’s consultant pharmacist reviews the patient’s information to develop a plan of care. If a change in prescribing is indicated, the pharmacist sends the comprehensive medication assessment and recommendations to the patient’s physician. The pharmacist tracks the status of the report, and notes any changes in medication in the record.

The goal of the program is to keep patients out of the nursing home and, as Simmons says, “Take the right medications, and take them the right way.”

Over 40 sites around the country have adopted HomeMeds, and are using it in diverse settings, including post-hospital care transitions programs, physician groups, area agencies on aging, an Indian tribal community, assisted living, homecare, home-delivered meals, and Medicaid waiver programs. In a YouTube video about the work, Simmons describes her hope that this intervention will become a routine part of improving public health, “like putting fluoride in the water.”

Those interested in learning more about the program can read detailed studies at www.homemeds.org.  A four-minute video is available at: http://www.youtube.com/user/ithealthcare. And more information is available by contacting Sandy Atkins at [email protected].

key words: medication management, medication reconciliation, geriatrics, social workers, Partners in Care

Apr 232012
 

Posted on behalf of Carol Levine who Directs the Families and Health Care Project at the United Hospital Fund. 

 The Centers for Medicare and Medicaid Services and the United Hospital Fund’s Next Step in Care campaign have collaborated on a series of podcasts on medication management for family caregivers and health care providers.  Six free educational podcasts: Helping Patients and Caregivers Take the Next Step in Care: Medication Management, are designed to help providers and caregivers think about the steps involved in medication management, especially during transitions to and from hospital, short- and long-term care in a nursing home, and home care.

These podcasts are intended for family caregivers and for clinicians and other staff and are appropriate for caregiver training, either as a loaner, as part of a structured program for caregivers in a hospital, or just to play in a waiting room.    Each podcast runs about 5-6 minutes.  Available at:

http://nextstepincare.org/Caregiver_Home/Medication_Management_Guide/videos_about_medication/

 

or at http://www.youtube.com/user/CMSHHSgov/videos (CMS has 200 videos and you have to search for these).

 

 

Key words: medication management, medication reconciliation, podcasts, family caregivers, caregiver training

 

 

 

Dec 122011
 

Groups looking to improve their medication reconciliation process, a critical element of improved care transitions, will find how-to guidance in a just-released Agency for Healthcare Research and Quality toolkit, Medications at Transitions and Critical Handoffs (MATCH) Toolkit for Medication Reconciliation (http://www.ahrq.gov/qual/match/match.pdf). Based on an online toolkit (http://www.nmh.org/nm/for-physicians-match)  developed by Gary Noskin, M.D., and Kristine Gleason, R.Ph., the toolkit offers step-by-step information on how to launch and sustain a standardized medication reconciliation process.

Doing so is an essential element of many patient safety and quality initiatives, including those sponsored or supported by The Joint Commission and the Centers for Medicare and Medicaid. Communication about medications is one of eight key areas covered by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), and is a critical element in standards related to meaningful use of electronic health records.

The toolkit authors explain that medication reconciliation involves a complex process of finding discrepancies between a patient’s current medications compared to those included in doctor admission, transfer or discharge orders. Such discrepancies need to be identified and discussed with the provider and patient; if necessary, orders must be revised. The process includes getting a medication list of prescription and non-prescription drugs, either when a patient is admitted or seen; considering these medications when ordering new medications or continuing treatment; verifying discrepancies; and providing an updated list and communicating its importance to the patient and caregiver.

Groups can use the toolkit to evaluate their existing processes and to identify and respond to gaps in them. It offers strategies for standardizing the process for physicians, nurses, and pharmacists, emphasizing the need for clearly defined roles and responsibilities. A standardized process can ensure that the most accurate and complete documentation is developed for each patient, that inpatient and home medications are reconciled, and that information is available to the entire health care team.  

The guide features seven sections covering topics that range from how to encourage facility leadership to support a medication reconciliation endeavor to how to recognize and manage high-risk situations.

 

Key words: medication reconciliation, discharge planning, care transitions, patient safety